Refund & Cancellation Policy
Tours cancelled 72 hours prior to the date scheduled will get a full refund on the tour price. Tours cancelled within 48 hours prior to the date of the tour will receive 50% of the amount paid for the tour. The ticket price for each tour cannot be refunded. If the ticket price is included in the tour cost, we will refund you the tour cost after deducting the entry ticket cost for the tour. Last-minute rescheduling of tours is also subject to additional fees.
All tours do not run every day of the week.
Entry Ticket prices for the following tours cannot be refunded once booked and paid:
- Early Bird Vatican tour
- Borghese museum tour
- Colosseum Underground & Ancient Rome tour
- Ufizzi museum tour
- Accademia Tour
Kindly remember that museums DO NOT refund the money that we pay them to secure a skip the line option.